Privacy Policy
Introduction
NISETA (referred to as “NISETA”, “Company”, “we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard information when you visit or interact with our website (the “Site”) and related services, and it describes your rights and choices regarding your personal data. As a global business, we comply with applicable data protection laws in all regions where we operate, including regulations such as the EU General Data Protection Regulation (GDPR) and other relevant privacy laws. NISETA acts as the “data controller” for the personal information collected through this Site, meaning we determine the purposes and means of processing your personal data. This policy applies to all users of our Site worldwide, and it governs all data collection and processing by NISETA in connection with the Site.
By using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Site. We may update this Privacy Policy from time to time (see the “Changes to This Privacy Policy” section below), and continued use of the Site after any changes signifies your acceptance of the updated terms.
Information We Collect
We collect various types of information from and about users of our Site, including:
Personal Information You Provide: We may collect personal data that you voluntarily provide to us. For example, when you contact us via email (such as reaching out to support@niseta.com), subscribe to our newsletters or marketing communications, or otherwise communicate with us, you may provide information such as your name, email address, telephone number, company/organization, or other contact details. Any personal information that you choose to submit to us will be used in accordance with this Privacy Policy.
Browsing and Usage Data: When you visit our Site, we automatically collect certain technical and behavioral information about your visit. This may include your IP address, browser type, device type, operating system, geographic location (general region), referral source, pages viewed, links clicked, the date and time of your visit, and other information about how you interacted with our Site. This data is collected through server logs and analytics tools as you browse our Site.
Cookies and Tracking Technologies: We use cookies, pixels, and similar tracking technologies to collect information about your interactions with the Site. Cookies are small text files placed on your device that store information about website usage. For example, cookies and tracking pixels (such as those from third-party analytics providers or advertising partners) may collect data on which pages you visit and what content you view, in order to help us understand user behavior and measure the effectiveness of our Site and marketing campaigns. Please see the “Cookies and Tracking Technologies” section below for more details.
Technical Data: In addition to the above, we may collect technical information sent by your browser or device. This can include network and connection information (such as your Internet service provider and connection speed), device identifiers, and crash or error reports. This technical data helps us diagnose problems, administer the Site, and improve compatibility and performance.
We do not intentionally collect any sensitive personal data (such as information about health, religion, political opinions, or biometric identifiers) through our Site. We also do not knowingly collect personal information from children (see Children’s Privacy below). If you choose not to provide certain personal information (for instance, opting not to subscribe to email updates), you can still browse most of our Site, but you may not be able to receive certain communications or access some features that require that information.
How We Use Your Information
We use the personal and non-personal information we collect for the following purposes:
To Operate and Improve the Site: We process data to present our Site and its contents to you, to ensure it functions correctly on your device, and to personalize your experience where possible. This includes using data to debug, analyze performance, and implement improvements or enhancements to the Site’s design, content, and functionality.
To Respond to Inquiries and Provide Support: If you contact us via email or other means, we will use your contact information and message to respond to your questions, requests, or feedback. For example, we may use your email address to communicate with you and provide the information or assistance you have requested.
To Send Marketing Communications: With your consent (where required by law), we may use your email address or other contact details to send you newsletters, updates, marketing emails or other communications about our services, new products, or events that we believe may be of interest to you. You will have the opportunity to opt out of or unsubscribe from such communications at any time (see “Your Rights and Choices” below). We will not send you promotional emails unless you have either signed up to receive them or otherwise indicated an interest in our offerings, as permitted by applicable law.
Analytics and Performance: We use data (including usage data and information collected via cookies and similar technologies) to understand how users interact with our Site, which pages or content are most popular, and how our marketing campaigns perform. This analysis helps us measure the effectiveness of our content and outreach, identify trends, and improve the Site and our services. We may, for instance, aggregate and anonymize usage data to create reports on Site performance or user demographics.
Advertising and Retargeting: We may use third-party advertising networks or social media platforms to serve ads on our behalf. Information collected through tools like pixels (for example, a social media advertising pixel) helps us reach users who have visited our Site with relevant advertising on other platforms and helps measure the effectiveness of our ads. For instance, if a third-party analytics or advertising service identifies that you visited our Site, we may later show you an advertisement for our services on another website or social media feed. Any such advertising-related data usage will be conducted in compliance with privacy laws and, where required, based on your consent for the use of cookies or tracking pixels.
Security and Fraud Prevention: We may process personal information and technical data as needed to maintain the security of our Site, systems, and users. This includes using information to detect, prevent, and respond to fraudulent or malicious activity, bugs, and incidents that could compromise the integrity or safety of our Site, our business, or our users.
Legal Obligations and Rights: In certain circumstances, we may need to use or retain your information to comply with legal obligations – such as complying with accounting and tax requirements, fulfilling transparency or reporting duties, or responding to lawful requests by public authorities. We may also process data as necessary to establish, exercise, or defend our legal rights (for example, to enforce our Site’s Terms of Use or to investigate and defend against potential legal claims).
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another related purpose that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and, if required, obtain your consent.
Cookies and Tracking Technologies
Cookies: As noted above, we use cookies to enhance your experience on our Site. Cookies are small data files that a website places on your computer or mobile device when you visit the site. They serve a variety of functions, such as remembering user preferences, enabling core site features, and collecting analytical information about user behavior. We use both first-party cookies (set by NISETA) and third-party cookies (set by service providers acting on our behalf or partners) on our Site for several purposes:
Necessary Cookies: These cookies are essential for the operation of our Site. They enable core functionality such as security, network management, and accessibility. You can set your browser to block or alert you about these cookies, but some parts of the Site may not function properly without them.
Analytics Cookies: We use cookies and similar trackers to collect information about how visitors use our Site, which pages are visited, and which links are clicked. This helps us measure and improve the performance of our Site and marketing campaigns. For example, we use third-party analytics services (i.e., analytics providers) that employ cookies or scripts to gather usage and traffic data on our behalf. The information collected via analytics cookies is typically aggregated and does not directly identify individual users.
Advertising/Tracking Cookies: Our Site may allow the use of cookies and tracking pixels from third-party advertising platforms or social media sites. These technologies help us deliver tailored advertisements to you on other websites or social platforms, and track the effectiveness of our advertising. For instance, a third-party advertising cookie or pixel may record that you visited our Site and then enable us to show you an ad for NISETA services on a different website. These cookies may collect unique identifiers and other information about your browsing to facilitate interest-based advertising.
Third-Party Analytics and Tools: We utilize third-party service providers to provide site analytics and advertising services. These providers may use their own cookies, pixel tags, software development kits (SDKs), or other tracking technologies to collect information about your online activities over time and across different websites. For example, we may use analytics tools and advertising networks that provide us with demographic information and insights about how users find and interact with our Site. We do not share personal data such as your name or contact details directly with these analytics or advertising providers; however, they may collect information about your device or browsing activities through their embedded technologies on our Site. We ensure that any third parties who collect data on our behalf are bound to process that data only for our purposes and under our instructions, and in accordance with this Privacy Policy and applicable law.
Your Choices (Cookies): On your first visit to our Site (and periodically thereafter), you may be presented with a cookie notice or banner that invites you to manage your cookie preferences. Where required by law, we will obtain your consent before using or placing non-essential cookies (such as analytics or advertising cookies) on your device. You have the right to decide whether to accept or reject cookies (aside from strictly necessary cookies). You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. You can also typically remove or disable cookies by using your browser’s settings. Please note that if you disable or refuse certain cookies, some features of the Site may become inaccessible or not function properly. For more information on cookies and how to manage or delete them, consult your browser’s help documentation.
Data Sharing and Disclosure
We treat your personal information with care and confidentiality. NISETA does not sell or rent your personal data to third parties for their own marketing or commercial use. We also do not share your information with unrelated third parties except as described in this Privacy Policy or with your consent. However, we may disclose or share personal information in the following situations, to the extent necessary and permitted by law:
Service Providers (Processors): We may share your information with trusted third-party companies and individuals who perform services on our behalf. These services may include website hosting, data analysis, information technology support, email delivery (e.g., sending newsletters or marketing emails), customer support, and advertising or marketing assistance. Such service providers are given access only to the information necessary for them to carry out their specific tasks, and they are contractually obligated to protect your data and use it solely for the purposes we specify.
Affiliates and Business Partners: We may share personal information with our subsidiaries, parent company, or other affiliated entities as needed to support our business operations, deliver services, or respond to your requests. Any such affiliates will handle your information in accordance with this Privacy Policy. We do not share personal data with third parties for their own independent marketing purposes without your consent.
Legal Compliance and Protection: We may disclose your information if we are required to do so by law or legal process, or if we have a good-faith belief that such action is necessary to (i) comply with a legal obligation, subpoena, or request from governmental authorities; (ii) enforce our Terms of Use or other agreements; (iii) investigate or protect against potential illegal activities, fraud, or security issues; or (iv) protect the rights, property, or safety of NISETA, our customers, or others.
Business Transfers: If NISETA undergoes a business transaction such as a merger, acquisition, reorganization, joint venture, or sale of all or part of our company or assets, personal information may be transferred to the entity acquiring us or our assets as part of that transaction. In such cases, we will ensure that the successor organization is bound by privacy obligations that are consistent with those described in this policy. If such a transfer results in a material change in the handling of your personal information, we will provide notice (e.g., by posting an update on our Site or contacting you) and your choices as applicable.
With Your Consent: In situations where you have explicitly consented to the sharing of your information with a third party, or for a purpose not otherwise described above, we will share your data in accordance with that consent. (For example, if you agree to let us share your testimonial with your name on our Site, or you opt in to a program where we share data with a partner, we will honor the terms of that consent. As of the effective date of this Policy, NISETA has no such data-sharing arrangements beyond what is described in this policy and our normal service providers.)
Any third parties with whom we share personal data are required to process it only for the limited and specified purposes we authorize, and to provide an adequate level of protection for your personal information, consistent with this Privacy Policy and applicable law. We do not allow our third-party service providers to use your personal data for their own marketing or other purposes not instructed by us, and we do not disclose your personal data to third parties for their independent use except as stated above.
Global Data Handling
NISETA conducts operations, engages partners, and utilizes service providers in multiple jurisdictions worldwide. Consequently, the information you provide to us may be accessed, stored, or processed in territories outside your country of residence. These locations may include regions with data protection laws that differ from, and may be less stringent than, those in your home jurisdiction.
We implement robust contractual, technical, and organizational safeguards to ensure that any cross-border processing of information is consistent with the requirements of applicable privacy and data protection laws. Such safeguards may include, where relevant, the use of internationally recognized contractual frameworks (such as Standard Contractual Clauses or equivalent arrangements), obligations for recipients to comply with binding internal privacy policies, or verification of compliance with approved privacy certification programs.
Our service providers, business partners, and affiliated entities are contractually bound to protect personal information to a standard consistent with this Privacy Policy, regardless of the location in which the data is processed.
Where required under applicable law, we will obtain your explicit consent or rely on other lawful bases prior to initiating cross-border processing of your information. You may request details about the specific safeguards in place by contacting us using the information provided in the “Contact Us” section of this Privacy Policy.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, as described in this Privacy Policy, and for as long as is required or permitted by law. This means that retention periods for personal data can vary depending on the type of data and the context in which it was collected. We use the following criteria to determine how long we keep data:
Purpose and Usage Duration: We retain data for the duration needed to accomplish the purpose for which it was collected. For example, if you subscribe to our mailing list, we will retain your email address until you unsubscribe or withdraw your consent, or until we no longer send newsletters. If you contact us with a question, we will keep your information for as long as needed to respond and follow up, and for a reasonable period thereafter in case of further queries.
Frequency of Interaction: If you are an active user who regularly interacts with us (e.g., through ongoing communications or business dealings), we may retain relevant information as long as you remain active. In contrast, if we notice you have not interacted with us for an extended period, we may delete or anonymize your data after a reasonable time (unless we need to keep it for legal reasons).
Legal and Regulatory Requirements: We will retain information as necessary to comply with our legal obligations. For instance, we may keep records of communications or other data if required for compliance with laws, regulations, auditing requirements, or dispute resolution. (Example: we might retain email correspondence related to a business inquiry for a certain number of years to comply with record-keeping obligations or statutes of limitation.)
Security, Fraud & Abuse Prevention: We may keep information for a longer period if necessary to detect or prevent fraud, abuse, or other malicious activities. Data that is relevant for security monitoring or incident investigations might be retained until we ensure the issue is resolved and no further action is needed.
Archived and Backup Data: Copies of your personal data may persist in routine backups. If we delete your data from our active systems, it may still remain in securely stored backup files for a period of time until those backups are cycled out or destroyed. During that period, we maintain safeguards to prevent restoration of your data into active systems except as allowed by law.
When we no longer have a legitimate business need or legal requirement to retain your personal information, we will securely delete, erase, or anonymize the data. If deletion (or anonymization) is not immediately feasible (for example, because the data is stored in secure backups), then we will isolate and protect the data and restrict any further processing until deletion is possible.
Data Security
We take the security of your personal data very seriously and have implemented a range of technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:
Encryption and Network Security: We use industry-standard security measures to protect data in transit and at rest. For example, our Site is accessible only over HTTPS (secure HTTP), which encrypts the data you exchange with us to prevent eavesdropping. Sensitive information stored on our systems is encrypted or pseudonymized where appropriate. We maintain up-to-date firewall and intrusion detection systems to guard our network.
Access Controls: We limit access to personal information strictly to those employees, contractors, and service providers who have a need to know the information in order to perform their job duties. Access to databases and systems is controlled through role-based access management, strong password policies, two-factor authentication (where possible), and regular access reviews. All personnel with access to personal data are bound by confidentiality obligations.
Monitoring and Testing: We regularly monitor our systems and infrastructure for potential vulnerabilities, attacks, or misuse. Security patches and software updates are applied in a timely manner to address risks. We conduct periodic security assessments, audits, and penetration testing of our applications and infrastructure to continually improve our defenses.
Third-Party Security: When we engage third-party service providers to process personal data on our behalf, we evaluate their security practices and require them to implement appropriate security measures. They must agree to protect personal data in line with our policies and applicable law, and we include data protection commitments in our contracts with them. These providers are only permitted to process your data for the purposes we have specified and not for any other purposes.
Although we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Thus, we cannot guarantee the absolute security of your data transmitted to our Site. Any transmission of personal information is at your own risk. Once we receive your information, we employ strict procedures and security features to try to prevent unauthorized access. In the unlikely event of a data breach that affects your personal data, we will notify you and any applicable regulatory authorities as required by law.
Your Rights and Choices
Depending on your jurisdiction and applicable data protection laws, you may have certain rights regarding the personal data we hold about you. NISETA is committed to respecting and facilitating your rights as a data subject. These rights may include:
Right to Access: You have the right to request confirmation of whether we are processing your personal data, and if so, to request a copy of the personal data we hold about you. This allows you to know and obtain a copy of the information we have collected about you in a portable format, as well as to check that we are processing it lawfully.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. If any of your information is out-of-date or incorrect, please let us know and we will update it.
Right to Erasure: You have the right to request deletion of your personal data in certain circumstances (the “right to be forgotten”). We will delete your personal information upon your request if (for example) it is no longer necessary for us to retain it for the purposes for which it was collected, or if you withdraw consent and no other legal basis for processing applies. Please note that we may need to retain certain information if required by law or for legitimate business purposes (we will inform you if so).
Right to Restrict Processing: You have the right to ask us to suspend or limit the processing of your personal data in certain scenarios– for instance, if you contest the accuracy of the data or have objected to our processing (pending verification of our grounds for processing), or if our processing is unlawful but you prefer restriction over deletion. While processing is restricted, we can still store your information but will not use it for any other purpose except as allowed by you or by law.
Right to Object: You have the right to object to our processing of your personal data where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation which makes you believe your rights outweigh our legitimate interest. You also have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. If you object to direct marketing, we will stop processing your personal data for those purposes.
Right to Data Portability: Where applicable, you have the right to request that we provide you (or a third party you designate) with certain personal data that you have provided to us, in a structured, commonly used, and machine-readable format. This right only applies to personal data we process by automated means, and only where our processing is based on your consent or the performance of a contract with you. We will transfer that data to you or the third party upon your request, when technically feasible.
Right to Withdraw Consent: In cases where we rely on your consent to process personal data (for example, for sending marketing emails or certain cookie uses), you have the right to withdraw your consent at any time. You can do this by contacting us or, in the case of email marketing, by clicking the “unsubscribe” link in our emails. Please note that withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal. If you withdraw your consent, we will stop the specific processing that was based on consent.
Right to Opt Out of “Sale” or Sharing of Personal Data: Some privacy laws (such as the California Consumer Privacy Act, CCPA, as amended by CPRA) give you the right to direct a business that sells or shares personal information to stop doing so. NISETA does not sell your personal data to third parties for monetary consideration. We also do not share personal data with third parties for their own advertising or similar purposes. If any future service we use could be interpreted as a “sale” or “sharing” under applicable law (for example, certain types of targeted advertising), we will provide a mechanism for you to opt out. We also honor any applicable browser or device signals that communicate a consumer’s choice to opt out of the sale of personal data, as required by law.
Right to Non-Discrimination: We will not discriminate against you for exercising any of the rights described above. In other words, we will not deny you goods or services, charge you different prices, or provide a different level of quality of service just because you exercised your privacy rights. The only circumstances in which we might charge a different price or provide a different service related to your data rights is if the data you consent to share is necessary for a feature’s functionality (in which case we will inform you of the difference and offer you the choice).
Exercising Your Rights: To exercise any of your applicable privacy rights, please contact us at support@niseta.com with your request. Include sufficient information that allows us to verify you (such as the email address associated with your data, and a description of your request). We may need to verify your identity before fulfilling certain requests, to ensure that we do not disclose data to an unauthorized person. Verification may involve asking you to provide information that matches our records or supplying identification. We will respond to your request within the timeframe required by law for the applicable jurisdiction (for example, within 30 days for most requests under GDPR, which may be extended by an additional 60 days if necessary, or within 45 days under CCPA/CPRA, etc.). If we cannot fulfill your request, either wholly or in part, we will provide an explanation subject to any legal restrictions.
Marketing Communications: If you no longer wish to receive marketing or promotional communications from us, you may opt out at any time. The easiest way to opt out is by clicking the “unsubscribe” link in any marketing email you receive from us. You can also request to be removed from our mailing lists by contacting us at support@niseta.com and providing your name and email address along with your request. Please note that even if you opt out of marketing emails, we may still send you non-promotional communications as needed (for example, emails about a transaction you requested, customer service responses, or updates to this Privacy Policy).
Cookies and Tracking Opt-Out: As described in the Cookies and Tracking Technologies section above, you have options to control or limit how cookies and similar technologies are used on our Site. You can adjust your web browser settings to remove or reject cookies, and you can use browser add-ons (such as anti-tracking extensions) to enhance privacy. For analytics services like Google Analytics, you may install an opt-out browser add-on provided by Google if available. For interest-based advertising, you can opt out of many networks via the NAI Consumer Opt-Out or DAA WebChoices tools (for U.S.-based users), or use platform-specific opt-outs (e.g., through your Google or Facebook account settings). Additionally, some browsers and privacy tools offer global privacy features like “Do Not Track” (DNT) or Global Privacy Control (GPC) signals. Where required by law, our Site will honor such signals as a valid opt-out of certain data processing (for example, an opt-out of sale/sharing under CCPA/CPRA). However, please be aware that not all websites or laws recognize DNT/GPC signals universally; NISETA will treat any enabled GPC signal in your browser as a request to opt out of any personal data sale/sharing (even though we do not sell data), and we will apply it in accordance with relevant legal requirements.
If you have any questions about your privacy rights or need assistance exercising them, you can always reach out to us at the contact information provided in the next section. We are here to help and take your requests seriously.
Children’s Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. In certain jurisdictions, such as the European Union, different age limitations may apply (for example, 16 years old under the GDPR for some data processing activities, unless parental consent is obtained). We do not target or knowingly solicit data from anyone under the applicable minimum age. If you are under the age of 13 (or the relevant minimum age in your region), please do not use or provide any information on this Site.
If we become aware that we have inadvertently collected personal information from a child without proper consent, we will take immediate steps to delete such information from our records. Parents or legal guardians who believe that a child under their care has provided personal information to NISETA without consent can contact us at support@niseta.com. We will then work to promptly investigate and remove that data from our systems.
Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We reserve the right to modify this policy at any time, but if we do so, we will post the updated policy on this page with a new “Last Updated” date. If there are any material changes to how we handle your personal information, we will take reasonable steps to notify you in advance. This may include, for example, posting a prominent notice on our Site or sending an email notification to users (if we have your email on file for such purposes). We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
Your continued use of our Site after any updates to this Privacy Policy become effective will signify acceptance of those changes (to the extent permitted by law). If you do not agree to the revised policy, you should discontinue use of the Site and contact us regarding the removal or deletion of your personal data (if applicable).
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how NISETA handles your personal data, please contact us at:
NISETA Team
Email: support@niseta.com
Thank you for trusting NISETA. We are dedicated to protecting your privacy and providing a safe and secure experience on our Site.
